Shipping & Returns
01 / Shipping Policy
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Processing Time: All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or holidays.
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Delivery Estimates: Standard international shipping takes approximately 7–14 business days depending on your location.
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Tracking Your Order: Once your order departs our fulfillment center, a confirmation email containing your tracking number and a direct tracking link will be sent to you automatically.
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Customs & Duties: Top Sunnies Stroe is managed by COMVIAN TRADE LLC. Please note that customers are responsible for any applicable customs fees, duties, or taxes imposed by their destination country.
02 / Returns & Exchanges
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Our Guarantee: We want every Top Sunnies frame to arrive as expected. If a pair does not meet your expectations, we offer a 30-day return or exchange window from the date of delivery.
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Condition: To qualify for a return or exchange, frames must be unworn, unaltered, free from scratches or damage, and returned with the original protective pouch, packaging, and included accessories.
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How to Initiate: Reach out to our support team at hello@topsunniesstroe.com with your order number and item details. We will guide you through the return process within 24 hours.
